We are committed to recruiting and retaining the most talented banking professionals who share our dedication to:
Proactively creating unique client solutions
Providing excellent customer service
Contributing to a respectful and fun work environment
Becoming a dynamic and productive team member
Current Job Openings
Click hereto view a summary of Bank of Southern California’s Employee benefits.
Client Services Representative (Call Center)
Location: San Diego
We are looking for qualified professionals who can:
Provide AMAZING customer service to all clients and internal employees through all channels of communication of the Client Services Department.
Ensure customer problems and complaints are handled professionally, effectively, maintained at a minimum level, and resolved to the customer’s satisfaction within policy guidelines and procedures.
Perform all transactions and services necessary to meet customer and department needs, including but not limited to providing basic online banking and treasury service assistance and other duties as assigned (subject to changes as applicable).
Recognize, document, and alert the management team of trends in customer call.
Professional telephone etiquette
Ability to handle stressful situations appropriately.
Ability to understand every audience, even those with limited technology know-how.
1-3 years of customer service experience required.
Minimum six months banking experience preferred.
Minimum six months call center experience preferred.
Join Our Growing Team of Banking Professionals. Apply today!
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